Last updated: April 23, 2026
These Terms of Service govern your use of SurronVault.com and any purchase made through our store. By accessing our site or placing an order, you agree to these terms.
1. Business Information
Surron Vault
4509 W Dixon Rd, Little Rock, AR 72206
Email: info@surronvault.com
2. Eligibility
You must be at least 18 years old to purchase from this site. By placing an order, you confirm that you are 18 or older and that the information you provide is accurate and complete.
3. Product Information
We make every effort to display accurate product descriptions, specifications, and pricing. We reserve the right to correct errors and update information at any time. Product images are for illustrative purposes and may vary slightly from the actual item.
4. Pricing & Payment
- All prices are in U.S. dollars and are subject to change without notice
- Applicable sales tax will be collected based on your shipping address
- We accept major credit cards, debit cards, and PayPal
- Payment is charged at the time of order placement
- We reserve the right to cancel orders with pricing errors
5. Order Acceptance
Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for reasons including product unavailability, suspected fraud, or pricing errors. You will be notified and fully refunded if your order is cancelled.
6. Shipping & Delivery
Delivery timeframes are estimates and not guaranteed. We are not liable for delays caused by carriers, weather, or circumstances beyond our control. Risk of loss passes to you upon delivery to the carrier. See our Shipping Policy for full details.
7. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy, which is incorporated into these Terms by reference.
8. Electric Bike Laws & Safety
Laws governing electric bikes vary by state and locality. It is your sole responsibility to understand and comply with all applicable laws in your jurisdiction regarding registration, licensing, helmet use, and permitted riding areas. Surron Vault is not liable for any legal violations or injuries arising from your use of a purchased vehicle.
9. Intellectual Property
All content on this site — including text, images, logos, and graphics — is the property of Surron Vault and may not be reproduced without written permission.
10. Limitation of Liability
To the maximum extent permitted by law, Surron Vault’s liability for any claim arising from a purchase is limited to the amount you paid for the product. We are not liable for indirect, incidental, or consequential damages.
11. Governing Law
These Terms are governed by the laws of the State of Arkansas. Any disputes shall be resolved in the courts of Pulaski County, Arkansas.
12. Changes to Terms
We may update these Terms at any time. Continued use of the site after changes constitutes acceptance of the updated Terms.
Contact
Questions? Email info@surronvault.com